Terms and Conditions

Last Updated: 15 March 2026

Welcome to the website of LuxCuti (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your access to and use of our website, services, and travel-related offerings. By accessing or using this website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or services.

1. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old.
  • You have the legal authority to enter into binding agreements.
  • You will use the website only for lawful purposes.
  • You will not misuse the website, including attempting to hack, disrupt, or damage the system.

We reserve the right to restrict or terminate access if misuse is detected.

2. Travel Services

LuxCuti provides travel-related services which may include:

  • Travel packages
  • Hotel bookings
  • Transportation arrangements
  • Tour activities
  • Travel recommendations and guides

Some services may be provided by third-party partners, including hotels, airlines, tour operators, and local service providers.

LuxCuti acts as an intermediary between users and these service providers unless otherwise stated.

3. Booking and Payments

All bookings made through our website are subject to:

  • Availability
  • Confirmation from the relevant service provider
  • Full or partial payment depending on the package

Prices displayed:

  • Are subject to change without prior notice
  • May exclude taxes, service fees, or local charges unless stated

LuxCuti reserves the right to cancel bookings due to pricing errors, technical errors, or provider issues.

4. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the specific travel package or service provider.

In general:

  • Cancellation requests must be made in writing or through our official support channels.
  • Refund eligibility depends on the supplier’s cancellation policy.
  • Some bookings may be non-refundable.

LuxCuti may charge administrative or processing fees where applicable.

5. Travel Documents and Requirements

Travelers are responsible for ensuring they have:

  • Valid passports
  • Required visas
  • Vaccination certificates (if applicable)
  • Any other travel documentation required by destination authorities

LuxCuti is not responsible if a traveler is denied entry or boarding due to missing or invalid documents.

6. Limitation of Liability

LuxCuti shall not be liable for:

  • Delays or cancellations by airlines or transport providers
  • Acts of nature, weather disruptions, or natural disasters
  • Political unrest or government restrictions
  • Accidents, injuries, or losses occurring during travel

To the maximum extent permitted by law, LuxCuti’s liability is limited to the amount paid by the customer for the relevant service.

7. Third-Party Services

Our website may contain services or links to third-party providers.

LuxCuti does not control and is not responsible for:

  • Third-party websites
  • External booking platforms
  • Partner service quality

Users engage with third parties at their own risk.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Website design

are the intellectual property of LuxCuti unless otherwise stated.

You may not reproduce, distribute, or modify any content without written permission.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to Terms

LuxCuti reserves the right to update or modify these Terms and Conditions at any time.

Changes will take effect once published on this page. Continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Malaysian courts.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

LuxCuti Support Team
Email: –
Website: www.luxcuti.my