Last Updated: 15 March 2026
Welcome to LuxCuti (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our travel services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you use our services, we may collect personal details including:
- Full name
- Email address
- Phone number
- Passport details (if required for travel booking)
- Billing and payment information
- Travel preferences and booking details
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date and time of visits
This information helps us improve the functionality and performance of our website.
2. How We Use Your Information
We may use your information for the following purposes:
- Processing travel bookings and reservations
- Communicating with you regarding your bookings
- Providing customer support
- Sending booking confirmations and updates
- Improving our website and services
- Sending promotional offers or newsletters (if you opt-in)
We may also use your information to comply with legal obligations.
3. Sharing Your Information
We may share your information with trusted third parties when necessary to provide our services, including:
- Airlines
- Hotels
- Tour operators
- Payment processors
- Travel insurance providers
Payment processing may be handled by secure third-party providers such as Stripe or PayPal.
We may also share information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
We may use analytics tools such as Google Analytics to understand how visitors interact with our website.
You can choose to disable cookies through your browser settings.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no internet transmission or storage system can be guaranteed to be 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal or regulatory requirements
- Resolve disputes and enforce agreements
Once data is no longer required, it will be securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites or services operated by third parties.
We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date. Continued use of our website after changes indicates acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
LuxCuti
Email: –
Website: www.luxcuti.my